Swimming Israel

My Lyft account was deactivated due to my criminal records, but in fact, I have no criminal records in my background. I was never convicted or arrested, moreover I have a good education background and a good credit history with a high credit score so the criminal records are wrong. As I understand, https://www.lexinter.net/how-to-reactivate-your-lyft-driver-account/ it might be the background check company’s fault, they reported those errors. I know that I can correct my report but I’m not sure I fully understand the way I should do it. Can anyone explain to me how to dispute with the bg reporting company?